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Grand Hyatt Playa Del Carmen Resort, Playa del Carmen

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From166US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710

Grand Hyatt Playa del Carmen Resort is a luxurious retreat located near the pristine Caribbean coastline. The resort features stunning architecture reminiscent of local cenotes, with memorable spaces designed by acclaimed architect Sordo Madaleno and the Rockwell Group. Its exceptional location offers breathtaking views of the turquoise waters and proximity to vibrant nightlife and shopping in Playa del Carmen. Additionally, the resort maintains AAA excellence standards, ensuring extraordinary services and quality amenities for guests.

Location

Located just a few minutes from the vibrant 5th Avenue tourist strip, the resort provides easy access to abundant shops, restaurants, and nightlife. Guests can take a short walk to nearby attractions like the Church of Guadalupe and the Quinta Alegria Shopping Mall. The ADO alternate bus station is also approximately ten minutes away, facilitating exploration of the stunning Riviera Maya area.

Rooms

The resort offers a variety of accommodations, including spacious suites and double rooms, featuring amenities such as air conditioning, flat-screen TVs, and private bathrooms. Many rooms include balconies with views of the Caribbean or gardens, creating a serene environment. Selected suites provide additional luxurious touches like private pools and double sinks in the bathrooms, ensuring comfort and relaxation for all guests.

Eat & Drink

Onsite restaurants include La Cocina, known for its local cuisine with an unlimited daily food and selected beverages concept. Guests can also enjoy international dishes and steak specialties at The Grill at 126. Breakfast is offered daily in the Grand Club lounge, which serves upgraded continental options alongside evening hors d'oeuvres, allowing guests to experience a range of culinary delights.

Leisure & Business

The resort features a full-service spa designed to resemble a cenote, offering treatments including massages, body treatments, and facials. Guests have access to three ocean-front outdoor pools, a fitness center equipped with the latest equipment, and various water sports facilities. The resort also provides entertainment options such as a games room and social spaces, catering to both relaxation and active pursuits.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Queen Room
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
Check Prices
Queen Room
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
Check Prices
Queen Room Mobility accessible
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen2300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 mi
Cancun (CUN) 34.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Cycling
  • Table tennis
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710
Map view
street view
1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
1400 ft
Beach
Kool Beach Club
1500 ft
Avenida entre 24 y 34 calles 5a
Caminarte
600 ft
Gallery
La Galeria de Playa Art Gallery
800 ft
Beach
Playacar
1400 ft
Gallery
Riviera Art Gallery
1200 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1300 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Aquarium
Aquarium Beach
1900 ft
Beach
Playa Mamitas
1600 ft
Shopping Area
Plaza Las Americas
1000 ft
Shopping Area
Plaza Calle Corazon
1800 ft
Night club
Blue Parrot
1900 ft
Restaurants
La Vagabunda
600 ft
Avenida 5
Senor Frog's Playa del Carmen
700 ft
Calle Quinta Avenida Calle 22 Norte
Rockas Jamaican Kitchen
400 ft
Avenida 1 Between Calle 26 and Calle 28
La Fisheria
800 ft
5th Avenue Between 20 and 22
Ictio Fish House
400 ft
1ra. Av. Norte esquina Calle 22
Ah Cacao Chocolate Cafe
1000 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Casa Mayahuel
400 ft
Calle 24 norte 5ta y 1era Avenida norte
Ambasciata D'Italia
500 ft
5ta Avenida Corner with Calle 24
Micaela's
800 ft
5ta Avenida Between Calle 28 & Calle 30
La Casa del Mariachi
700 ft
Avenida Cozumel Aldea Aldea Thai
La Vaca Gaucha
600 ft
5ta. Av Esquina Calle 24
Spice
1000 ft
Constituyentes Avenue #2

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the resort and would come back
8.2/10
Great
Rooms
9.2
Location
9.8
Service
7.8
Dining
6.8
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10based on 508 reviews
Charles
United States of America, December  2024
8.4/10

I really enjoyed my stay at this hotel! The location is unbeatable, right at the beach and close to all the action in town. The rooms are spacious and come with a stunning view of the Gulf of Mexico from the balcony. The staff was friendly, but the service could have been more attentive at times. The dining options were decent, but I was hoping for a few more breakfast choices. Overall, it's a good value for the price, but there’s room for improvement.

Rooms
9.0
The rooms are spacious and clean, with a fantastic view of the Gulf of Mexico from the balcony.
Service
7.0
The staff was friendly and happy to help, though they didn't always address my complaints as thoroughly as I hoped.
Location
10.0
Located right on a beautiful sandy beach and close to restaurants and shops, the location is truly a highlight.
Dining
7.0
While the dining experience was nice, I found the breakfast selections to be somewhat limited.
Facilities
8.0
The hotel has good amenities and well-maintained facilities, but there's always room for more variety.
Jim
United States of America, December  2024
8.6/10

I had a pleasant stay at this hotel, which boasts a fantastic beachside location and very friendly staff. The rooms were clean and beautifully designed, offering stunning views. However, the dining experience could use improvement, especially regarding breakfast variety. Overall, it’s great value for money, but there are some areas that could be better.

Rooms
9.0
The rooms were amazing, featuring a beautiful design and a breathtaking view. I felt very comfortable during my stay.
Service
9.0
The staff was friendly and happy to assist with any request, which made my stay even nicer.
Location
10.0
Right on the beach and close to all the local restaurants, the location couldn't have been better.
Dining
7.0
While I enjoyed the meals, the breakfast options felt a bit limited.
Facilities
8.0
The facilities were well-maintained and contributed to a relaxing stay.
Elizabeth
United States of America, July  2024
8.8/10

I had a pretty good experience overall at the hotel. The location is perfect, right on the beach and near some great restaurants. The rooms are stunning with amazing designs, and the staff was friendly and eager to help. However, I did notice that the service could be improved when it came to addressing my complaints. The dining options were decent but could use a bit more variety, especially for breakfast.

Rooms
10.0
The rooms were right on the water with a fantastic design and a beautiful view.
Service
7.0
While the staff was friendly and made an effort to help, they didn't do much to address my complaints properly.
Location
9.0
The hotel is located right on the beach and is close to the city center, making it a convenient place to stay.
Dining
7.0
The dining experience was nice, though I wish there were more options available.
Facilities
8.0
The hotel had some great facilities, including a lovely pool area.
Lawrence
United States of America, July  2024
9.0/10

I had a delightful stay at this hotel, which is perfectly located right on the beach and offers stunning views of the water. The rooms were clean and had a great balcony with an amazing view of the Gulf of Mexico. While the service was generally friendly, they didn't put much effort into addressing a couple of my complaints. The dining experience was quite good, but I wish there were more options. Overall, it was a great value for money, despite a few minor issues.

Rooms
9.0
The rooms were spacious and had an amazing design right on the water, featuring a balcony with a breathtaking view of the Gulf of Mexico.
Service
7.0
The staff was friendly and happy to help with any request, but they didn't do much in trying to attend my complaints, which was a bit disappointing.
Location
10.0
This hotel is located on the beach, perfectly situated between two nice restaurants and right by the blue ocean of the Riviera de Maya.
Dining
8.0
I enjoyed the dining experience, especially the good quality of the meals and memorable goodies, but I would have liked a wider variety of options.
Facilities
8.0
The facilities were nice and well-kept, making my stay enjoyable overall.
Milton
United States of America, July  2024
8.2/10

I had a wonderful stay at this hotel, which boasts a fantastic location right near the beach and surrounded by lots of restaurants. The rooms were modern and spacious, making my stay really comfortable. The staff was incredibly friendly and eager to assist. However, the dining experience could use some improvement, especially at breakfast where options were somewhat limited. Overall, the value for money is excellent, though I wish Wi-Fi had been complimentary instead of an extra charge.

Rooms
9.0
The rooms were modern, spacious, and had a fantastic view, making for a really comfortable stay.
Service
9.0
The staff was exceptionally friendly and always happy to help with any requests, which made the stay even better.
Location
10.0
The hotel is in an ideal location, right by the beach and close to everything you need, including shopping and dining options.
Dining
5.0
The dining experience was a bit underwhelming, with limited breakfast options that could be improved upon.
Facilities
8.0
The facilities were good, especially the pool area which was well-maintained and enjoyable.
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Rooms and Guests2 Guests, 1 Room