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Grand Hyatt Playa Del Carmen Resort, Playa del Carmen

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From166US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710

Grand Hyatt Playa del Carmen Resort showcases spectacular architecture resembling a Cenote, an iconic geological feature of the Yucatan Peninsula. This resort melds modern design by acclaimed architects with the natural beauty of its surroundings. Guests can indulge in luxury services, including a full-service spa offering various treatments and unique dining options that highlight local flavors. Conveniently located near vibrant attractions, the resort offers an ideal blend of relaxation and exploration.

Location

Conveniently situated within a 20-minute walk from the Church of Guadalupe and the Quinta Alegria Shopping Mall, the resort offers easy access to local attractions. Guests can explore vibrant Playa del Carmen along the bustling 5th Avenue, filled with shops and restaurants. The property also allows visitors to enjoy stunning views of the Mexican Caribbean and Cozumel Island.

Rooms

The resort provides a range of accommodations featuring furnished balconies with ocean views and contemporary amenities. Rooms are equipped with air conditioning, flat-screen TVs, and spacious bathrooms with double sinks and rain showers. Certain accommodations offer exclusive access to the private Grand Club lounge, adding personalized concierge service and complimentary breakfasts.

Eat & Drink

The resort features several onsite restaurants, including La Cocina, which focuses on local cuisine and unlimited daily food options. Other dining options offer international dishes, with signature offerings from the Sushi 'n' Raw Seafood Bar and The Grill at 1 26. Guests are greeted with daily upgraded continental breakfast and evening appetizers in the club lounge, ensuring a delightful culinary experience.

Leisure & Business

Recreational activities are abundant at the resort, which includes three ocean-front outdoor pools and a wellness center designed in striking Cenote style. Guests can unwind with massages and body treatments at the full-service spa or engage in water sports facilities available on-site. Additionally, the fitness center is outfitted with the latest equipment to cater to exercise enthusiasts.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Queen Room Two Queen Beds Ocean View
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
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Queen Room Two Queen Beds Partial Ocean View
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
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Queen Room Two Queen Beds Accessible Shower
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen700 m
Airports
Aeropuerto de Playa del Carmen (PCM) 2.1 km
Cancun (CUN) 55.9 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Table tennis
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710
Map view
street view
1A Avenida Esquina Calle 26, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
410 m
Beach
Kool Beach Club
430 m
Avenida entre 24 y 34 calles 5a
Caminarte
160 m
Gallery
La Galeria de Playa Art Gallery
220 m
Beach
Playacar
410 m
Gallery
Riviera Art Gallery
360 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
370 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
320 m
Aquarium
Aquarium Beach
570 m
Beach
Playa Mamitas
470 m
Shopping Area
Plaza Las Americas
290 m
Shopping Area
Plaza Calle Corazon
530 m
Night club
Blue Parrot
550 m
Restaurants
La Vagabunda
180 m
Avenida 5
Senor Frog's Playa del Carmen
200 m
Calle Quinta Avenida Calle 22 Norte
Rockas Jamaican Kitchen
110 m
Avenida 1 Between Calle 26 and Calle 28
La Fisheria
220 m
5th Avenue Between 20 and 22
Ictio Fish House
120 m
1ra. Av. Norte esquina Calle 22
Ah Cacao Chocolate Cafe
290 m
5th Avenue with Constituyentes Between 38th and 40th streets
Casa Mayahuel
120 m
Calle 24 norte 5ta y 1era Avenida norte
Ambasciata D'Italia
150 m
5ta Avenida Corner with Calle 24
Micaela's
240 m
5ta Avenida Between Calle 28 & Calle 30
La Casa del Mariachi
200 m
Avenida Cozumel Aldea Aldea Thai
La Vaca Gaucha
160 m
5ta. Av Esquina Calle 24
Spice
280 m
Constituyentes Avenue #2

Reviews and Ratings

Feedback from previous guests about their experience. <br />
86%
liked the resort and would come back
8.6/10
Great
Rooms
9.2
Location
9.8
Service
7.8
Dining
6.8
Guest reviews
8.6/10
based on 5 reviews
8.2
8.2/10based on 489 reviews
Charles
United States, December  2024
8.4/10

I really enjoyed my stay at this hotel! The location is unbeatable, right at the beach and close to all the action in town. The rooms are spacious and come with a stunning view of the Gulf of Mexico from the balcony. The staff was friendly, but the service could have been more attentive at times. The dining options were decent, but I was hoping for a few more breakfast choices. Overall, it's a good value for the price, but there’s room for improvement.

Rooms
9.0
The rooms are spacious and clean, with a fantastic view of the Gulf of Mexico from the balcony.
Service
7.0
The staff was friendly and happy to help, though they didn't always address my complaints as thoroughly as I hoped.
Location
10.0
Located right on a beautiful sandy beach and close to restaurants and shops, the location is truly a highlight.
Dining
7.0
While the dining experience was nice, I found the breakfast selections to be somewhat limited.
Facilities
8.0
The hotel has good amenities and well-maintained facilities, but there's always room for more variety.
Jim
United States, December  2024
8.6/10

I had a pleasant stay at this hotel, which boasts a fantastic beachside location and very friendly staff. The rooms were clean and beautifully designed, offering stunning views. However, the dining experience could use improvement, especially regarding breakfast variety. Overall, it’s great value for money, but there are some areas that could be better.

Rooms
9.0
The rooms were amazing, featuring a beautiful design and a breathtaking view. I felt very comfortable during my stay.
Service
9.0
The staff was friendly and happy to assist with any request, which made my stay even nicer.
Location
10.0
Right on the beach and close to all the local restaurants, the location couldn't have been better.
Dining
7.0
While I enjoyed the meals, the breakfast options felt a bit limited.
Facilities
8.0
The facilities were well-maintained and contributed to a relaxing stay.
Elizabeth
United States, July  2024
8.8/10

I had a pretty good experience overall at the hotel. The location is perfect, right on the beach and near some great restaurants. The rooms are stunning with amazing designs, and the staff was friendly and eager to help. However, I did notice that the service could be improved when it came to addressing my complaints. The dining options were decent but could use a bit more variety, especially for breakfast.

Rooms
10.0
The rooms were right on the water with a fantastic design and a beautiful view.
Service
7.0
While the staff was friendly and made an effort to help, they didn't do much to address my complaints properly.
Location
9.0
The hotel is located right on the beach and is close to the city center, making it a convenient place to stay.
Dining
7.0
The dining experience was nice, though I wish there were more options available.
Facilities
8.0
The hotel had some great facilities, including a lovely pool area.
Lawrence
United States, July  2024
9.0/10

I had a delightful stay at this hotel, which is perfectly located right on the beach and offers stunning views of the water. The rooms were clean and had a great balcony with an amazing view of the Gulf of Mexico. While the service was generally friendly, they didn't put much effort into addressing a couple of my complaints. The dining experience was quite good, but I wish there were more options. Overall, it was a great value for money, despite a few minor issues.

Rooms
9.0
The rooms were spacious and had an amazing design right on the water, featuring a balcony with a breathtaking view of the Gulf of Mexico.
Service
7.0
The staff was friendly and happy to help with any request, but they didn't do much in trying to attend my complaints, which was a bit disappointing.
Location
10.0
This hotel is located on the beach, perfectly situated between two nice restaurants and right by the blue ocean of the Riviera de Maya.
Dining
8.0
I enjoyed the dining experience, especially the good quality of the meals and memorable goodies, but I would have liked a wider variety of options.
Facilities
8.0
The facilities were nice and well-kept, making my stay enjoyable overall.
Milton
United States, July  2024
8.2/10

I had a wonderful stay at this hotel, which boasts a fantastic location right near the beach and surrounded by lots of restaurants. The rooms were modern and spacious, making my stay really comfortable. The staff was incredibly friendly and eager to assist. However, the dining experience could use some improvement, especially at breakfast where options were somewhat limited. Overall, the value for money is excellent, though I wish Wi-Fi had been complimentary instead of an extra charge.

Rooms
9.0
The rooms were modern, spacious, and had a fantastic view, making for a really comfortable stay.
Service
9.0
The staff was exceptionally friendly and always happy to help with any requests, which made the stay even better.
Location
10.0
The hotel is in an ideal location, right by the beach and close to everything you need, including shopping and dining options.
Dining
5.0
The dining experience was a bit underwhelming, with limited breakfast options that could be improved upon.
Facilities
8.0
The facilities were good, especially the pool area which was well-maintained and enjoyable.
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Rooms and Guests2 Guests, 1 Room